Uploading photos

ransos
Sr. Member
Sr. Member
Posts: 315
Joined: 2 years ago

Re: Uploading photos

Post by ransos » 1 year ago

I can't get uploads to work on my phone. Chrome and stock Moto G5.
0 x

User avatar
Joan
Administrator
Administrator
Posts: 2699
Joined: 2 years ago

Re: Uploading photos

Post by Joan » 1 year ago

ransos wrote:
1 year ago
I can't get uploads to work on my phone. Chrome and stock Moto G5.
Ugh. This is so frustrating, because every photo I have uploaded has been using Chrome and stock Moto G6 Play (8.0.0). Never had a problem. Not the same exactly, but close.

I've looked at the logs and the files, and there seems to be no sign of your uploads. Can you try to upload here, and post either way, so I can look for files created at that time?

Also, can you email me the actual file you can't upload, so I can see if that is the problem.

Pm to follow.
0 x

ransos
Sr. Member
Sr. Member
Posts: 315
Joined: 2 years ago

Re: Uploading photos

Post by ransos » 1 year ago

Presentation1.jpg
Is it a file size thing? I keep getting the error in the screenshot when trying to upload a photo, but the screenshot itself uploaded just fine.
0 x

User avatar
Joan
Administrator
Administrator
Posts: 2699
Joined: 2 years ago

Re: Uploading photos

Post by Joan » 1 year ago

ransos wrote:
1 year ago

Is it a file size thing? I keep getting the error in the screenshot when trying to upload a photo, but the screenshot itself uploaded just fine.
No, it's a bug. If you click that yellow triangle you will see that the site had a problem resizing that image. There's something slightly wrong with that image. I'll investigate.

Resizing it on your end is a workaround, though. https://play.google.com/store/apps/deta ... ResizeLite for example. The image gets resized server side, so there is no reason not to resize if before uploading.
IMG_20180929_191554775.jpg
@Lullabelle, you might want to try this too.
1 x

User avatar
Joan
Administrator
Administrator
Posts: 2699
Joined: 2 years ago

Re: Uploading photos

Post by Joan » 1 year ago

I've decided it might be file size related, so have set the maximum files size to 1MB (this is still larger than the posted image will be)
0 x

Lullabelle
Sr. Member
Sr. Member
Posts: 470
Joined: 1 year ago

Re: Uploading photos

Post by Lullabelle » 1 year ago

Joan wrote:
1 year ago
No, it's a bug. If you click that yellow triangle you will see that the site had a problem resizing that image. There's something slightly wrong with that image. I'll investigate.

Resizing it on your end is a workaround, though. https://play.google.com/store/apps/deta ... ResizeLite for example. The image gets resized server side, so there is no reason not to resize if before uploading.

IMG_20180929_191554775.jpg

@Lullabelle, you might want to try this too.
Dunckle and I have discussed this and we believe it is a file size issue.
1 x

User avatar
Joan
Administrator
Administrator
Posts: 2699
Joined: 2 years ago

Re: Uploading photos

Post by Joan » 1 year ago

In a different topic.....
Iris wrote:
1 year ago
(Imagine a photo of a pint of Old Speckled Hen and some dry roasted peanuts which is too large for uploading)
I deliberately set the file size small to solve the above problems, foolishly assuming everyone could resize on their device. There is also a server side resizer, so if the maximum image size is causing a problem, I could up it and see if how we get on.

What do you think?
0 x

User avatar
Regulator
Global Moderator
Global Moderator
Posts: 1715
Joined: 2 years ago
Location: Cambridge

Re: Uploading photos

Post by Regulator » 1 year ago

Just trying this...
E55B332F-9DC0-4CA6-9AA4-4DF0EE2AA845.jpeg
Yay! It worked.
1 x

LowlifeDes
Hero Member
Hero Member
Posts: 1166
Joined: 1 year ago

Re: Uploading photos

Post by LowlifeDes » 1 year ago

What is the position on this? Do I have to resize images or does the server do it?
0 x

User avatar
Joan
Administrator
Administrator
Posts: 2699
Joined: 2 years ago

Re: Uploading photos

Post by Joan » 1 year ago

LowlifeDes wrote:
1 year ago
What is the position on this? Do I have to resize images or does the server do it?
It's server side.

(just changed, it was both)
1 x

Post Reply